Nowadays, IFRA Assistance is one of the
very few independent international assistances which puts itself into
the service of travellers worldwide. Providing on-the-spot vehicle
and medical assistance , legal protection,
and claims adjusting services, IFRA Assitance is an organisation
dedicated to providing an optimum service for its clients outside their
home area or outside their field of expertise.
Our support services are closely matched to the requirements of our clients,
enabling us to assist with the provision of new services to support new
products. Full customer services can be provided at optimum cost enabling
the support of particular products requiring own local telephone numbers,
standard answering message, specialized reports and accounting.
The company was found in 1992 on the technical plateau of
the International Flight Rescue Service Austria (IFRA). The main service
area is the republic of Austria.
2001
In 2001 IFRA Assistance developed a new service package including individual
and technical assistance.
2002
In 2002 one of the two owners, Mr. Helmut Brünner, suffered an unexpected
death.
2006
In 2006 the remaining owner, Dr. Christian Steindl, bought the rest of
the shares from Mrs. Gabi Brünner and started the revitalisation of the
company.
2007
Renamed and legally transfered into a limited liability company company.
2008
Development of a new medical service package for airlines.